Privacy policy

We collect what you type into the forms on this website, and only when you send it. Depending on the form, that can include:

• Contact details: name, email address, phone number, mailing and property addresses, and how you prefer to be contacted.
• Quote details: what you want covered, effective and expiration dates, your current carrier and premium, and claims or loss history.
• Personal insurance details: for example a home's age, construction and value, vehicles and drivers, travel dates and trip cost, and an applicant's date of birth where a home quote needs it.
• Business details: business name, entity type, FEIN, revenue, payroll, employee counts, operations, contracts and similar underwriting information.
• Documents you choose to attach: for example loss runs, appraisals, equipment lists or policy documents, in the formats the quote form accepts.
• Messages: anything you write to us in the contact, certificate and policy change forms.

Please don't send Social Security numbers, bank or card numbers, or health information through the forms. If we need those, we'll tell you how to send them securely.

The quote form has a "Save and finish later" option. If you use it, we store your answers so far on our server and email you a private link that reopens the form. The link works for 30 days. Nothing is sent to the agency until you press Send on the finished form. Anyone with the link can open your draft, so treat it like a password and don't forward it.

We do not sell your personal information. We also do not share it with anyone for their own advertising. We share it only as needed to do what you ask:

• Insurance companies and quoting platforms. To get you a quote or place coverage, we send the underwriting details they need to the carriers, managing general agents and online quoting platforms involved, such as the business quoting platform we link to.
• Companies that help us run the agency. These include our agency management and client portal system, our website host, and our email provider. They may handle your information only to provide that service to us.
• Companies behind the products we offer. For example, vehicle service contracts through Arkay and travel insurance. When you follow our link to them, you give them your information directly and their own policies apply.
• The law. We may disclose information when a law, a court order, a regulator or a legitimate legal process requires it, or to protect rights, safety or property.
• A change of ownership. If the agency's business were sold or merged, client records would transfer to the new owner under terms that protect them.

We use reasonable safeguards for the information you send us, including secure connections to this website and restricted access to the stored submissions. No website or email transmission is perfectly secure, which is another reason to keep sensitive details off the forms.

We keep information as long as we need it to serve you, to meet insurance record-keeping requirements and to resolve disputes. After that we delete it or make it anonymous.

Children. This website is for adults. It is not meant for children under 13, and we don't knowingly collect information from them.

Changes. We may update this policy. The effective date above shows the latest version, and we'll post any changes here.