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Media liability

Media liability insurance for agencies, publishers and content studios

Media liability insurance covers the content you create, publish or advertise. If someone claims your work defamed them, invaded their privacy or used their copyright or trademark without permission, the policy pays for lawyers to defend the claim and, where its terms apply, to settle it.

Who needs it

Any business whose product is content, or whose work for clients ends up published, broadcast or placed.

  • Advertising and marketing agencies, including media buyers and social agencies
  • Publishers, newsletters, podcasts and digital media brands
  • Post-production houses, animators, illustrators and design studios
  • Production companies that need errors and omissions coverage before delivery
  • Freelance writers, editors and photographers whose client contracts require it

What it covers

What is covered, and what to watch

Summaries only. The policy wording governs, and every insurance company's policy is different.

Defamation

Claims that something you published, broadcast or streamed, including client campaigns, damaged someone's reputation.

What to watchDeliberately false statements are excluded. A written fact-check or approval process helps when you apply and if a claim comes.

Copyright and trademark

Claims that your content, scripts, images, music, fonts or campaign materials used someone's work or brand without permission.

What to watchPatent claims are not included. If you build software or apps, check that code is covered.

Privacy and use of someone's likeness

Claims that you invaded someone's privacy or used their name, face or voice without permission.

What to watchImages or voices generated by AI that resemble a real person are a live issue. Some policies now exclude them; ask us which.

Mistakes in your services

Errors in the work you do for clients: a missed deadline, a wrong placement, a campaign that did not run as agreed.

What to watchNot every media policy includes this. If clients could sue you over the quality of the work, confirm it is there.

Cost of lawyers

Legal fees to respond to a claim, often the largest part of any media loss.

What to watchAsk whether legal fees count toward the limit or sit on top of it. If they count toward it, a long case can use up what is left to settle.

How we work

An independent agency, so the policy fits you and not the other way around

Many insurance companies, one agent

We are appointed with national and specialty companies, so your policy goes where it fits rather than where we happen to have a contract. See who we work with.

Plain English, line by line

Send your current policy and we compare it with what we would offer: what we would keep, what we would change, and why, in writing.

Nothing changes until you say so

No coverage starts and no policy changes until a licensed agent confirms it with you in writing. You always know what you have. How we work, in full.

Exclusions

What it does not cover

  • The advertising injury part of a general liability policy is not a substitute. It excludes advertising, broadcasting and publishing businesses.
  • Claims about content published before the start date written into the policy
  • Arguments over contracts and fees
  • Patent claims
  • Deliberate wrongdoing and criminal conduct
  • Injuries and property damage, which belong on general liability

If you buy media, hold client money or produce content on set, you have risks a single policy will not cover. We map which policy responds to which.

How to get it

From first call to bound coverage

  1. 01Describe the workWho you create for, what you deliver and how it is distributed.
  2. 02Explain your processHow content is checked, approved and released. It changes the price.
  3. 03Choose the limitsHow much coverage, the start date for the work it covers, and whether legal fees count toward the limit.
  4. 04Keep it continuousThis kind of policy only works if it never lapses. We track the renewal date.

Common questions

Is media liability the same as professional liability?

They are cousins. Professional liability covers mistakes in services. Media liability covers the content itself: defamation, privacy, using someone else's work. Agencies usually need both, often in one combined policy.

My general liability policy mentions advertising injury. Is that enough?

No. That coverage excludes businesses whose work is advertising, broadcasting or publishing. For an agency or publisher it is close to no coverage at all.

What does it mean that the policy covers claims made while it is in force?

The policy that pays is the one in force when the claim arrives, not the one in force when you did the work. Work done before the start date written into the policy is not covered, and if the policy lapses, coverage for all the earlier work lapses with it.

Does it cover work we did before we bought the policy?

Only back to the start date written into the policy. On a first policy that is usually the day it begins. Coverage for earlier work can sometimes be negotiated; ask.

We use AI tools in client work. Does that matter?

Yes. Several insurers have added exclusions or questions about AI-generated images, voices and text. If you use these tools, the policy has to say it covers them.

Related

Often placed alongside

Send us the schedule

Production, media and professional liability are quoted by an agent. Start with QuickStart or an interview and we will tell you what we need.